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Technical Service

Our engineering and technical service team has extensive experience in the design, construction, commissioning, and operation of HVAC and air cleaning systems. Many key members of our team come from the design institutes and construction companies, with an average individual engineering experience exceeding 15 years.

The team excels not only in providing product consultation and maintenance services but also specializes in consulting on ventilation and air conditioning system solutions. We deeply understand that the success of a project depends not only on the products we provide but also on the mastery of technology and collaboration among personnel in various stages from design, product selection, installation, commissioning to operation and maintenance.

We sincerely hope for the opportunity to utilize our knowledge and enthusiasm to serve you.


Pre-sales Services


Solution Consultation


For existing or new projects, we will inquire with users about the environmental requirements of the processes, production, or experimental activities. We conduct an feasible analysis of the proposed ventilation systems, equipment, and control systems. We uate existing systems based on available records or design parameters.

As shown below, the technical support we provide not only helps shorten the design time for the user's design team but also reduces unnecessary design changes or increases in construction costs. It minimizes the losses caused by construction delays.

·  Investigation or solution consultation

· Duct resistance calculation

· Control strategy development

· Assessment of existing ventilation and air conditioning equipment

· Investigation on existing control systems



Product Selection


We will perform product selection based on user requirements and system design (or existing conditions) to achieve more specific and cost-effective solutions. Our product selection takes into consideration not only the equipment technical specifications required by the design engineers but also factors such as the airtightness of the space envelope, room pressure gradients, duct pressure levels, process equipment operating modes, space utilization, budget, and the capabilities of the user's operation and maintenance team.

The recommended product selection includes equipment produced by us and also by others:

· election of various types of air valves

· Selection of exhaust hoods, high-efficiency exhaust filtration units

· Selection of fans and air conditioning units, and

· Selection of automatic control devices

Additionally, we can also undertake customized design of equipment based on specific user requirements.


After-sales Service


Installation and Quality Assurance Service


During the construction phase, our technical service personnel will guide equipment installation, conduct installation verification, and provide assistance during equipment test as well as system commissioning and validation.

User training is initiated during the test, commissioning and validation stages. We ensure ongoing communication to help users master the knowledge of equipment operation and maintenance techniques, thereby enhancing our understanding of the user's system.

Throughout the operational phase, we proactively reach out to users, providing remote guidance for equipment checks and maintenance. We commit to responding promptly, within 24 hours, when users encounter troubles or submit requests, offering timely support and assurance.


Value-Added Service


After obtaining user consent, we can remotely log in to the control systems, analyze the status and trend records of equipment and systems, and provide the following value-added services to meet user needs and comply with regulations and SOP requirements, thereby reducing operation and maintenance costs. 

· Remote diagnosis and maintenance notices before trouble-shooting

· Control system upgrades

· Indoor environment and system energy efficiency assessment and re-commissioning

· Emergency response services

We will schedule training for users’ maintenance teams in order to improve the facility management level of users.


Tangshan Tonghai Air-Cleaning Technology Co., Ltd.
Tangshan Tonghai Air-Cleaning Technology Co., Ltd.

Telephone:010-80339908

Email:admin@tonhigh.cn

Factory Address:Zhoutang Line, Shimen Town, Zunhua City, Hebei Province

Office Address:Room 318, Zhonghe Huajian Building, No. 20 Ganluyuan Nanli, Chaoyang District, Beijing

Contact Hotline
  • Sales Hotline
    Liu Weidong:17710841513
  • Aftersales Service
    Tel:0315-6661668
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